EuroTrace

Quick answers

Frequently Asked Questions

Find clear answers to common questions about our investigation services, recovery process, and how we can help you.

This FAQ covers how to recover lost crypto, what a scam investigation report includes, and how online scam recovery timelines are typically assessed.

Frequently Asked Questions

We offer Investigation services in the form of an Investigation Report and a suggested Action Plan. You can use these to pursue recovery yourself. We also provide crypto tracing and related support.

No. Some scams (e.g. cash taken directly) rarely have a successful outcome. We are transparent and will give you an honest assessment of your case.

Our free consultation is there for that. Tell us what happened and we will give our initial thoughts and similar cases we have dealt with, so you can make an informed decision.

No. We advise you to first contact the relevant authorities in your country if you have been scammed. Our services complement that and focus on investigation reports and action plans.

Timing depends on the complexity of your case. After the free consultation we can give you an estimate. Our Investigation Report and Action Plan are typically delivered within a few weeks, and the recovery process itself varies by case and jurisdiction.

During the free consultation we listen to your situation, ask a few questions, and give you our initial assessment—including whether we think there is a realistic chance of recovery and what steps we recommend. There is no obligation to proceed.

Still have questions?

We're here to help. Get in touch for a free consultation and our team will guide you through the next steps.

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